Clock Spring - Ford (1L5Z-14A664-AB)

Shipping Policy

villagefordparts.com advises that all orders must have a valid Home or Business address. Oversize items and Heavy Weight items, including but not limited to bumper components, body panels, engines, transmissions, require extra shipping charges; please email us for a quote before ordering. Please be specific as to what you want to have shipped and have the complete address to which it will be shipped. These items are necessary to give an accurate quote for shipping costs. If the actual shipping charges are more than what was calculated at checkout, you will be charged the additional shipping charges.

In stock orders placed Monday-Friday before 3:00pm Eastern should ship the same day. In stock orders ship within 24 hours.

Weekend and holiday orders will be processed the next business day.

If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-4 business days to arrive to us and then will be promptly shipped to you. Most of the orders are shipped complete within 2-4 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive.

To avoid multiple shipping charges we will wait until the order is complete before we ship it, unless you specify otherwise.

Depending upon your location, ground shipments usually take 2-7 days from the time they leave our warehouse to the time they knock at your door.

If you wish, your order may be shipped overnight for an additional cost.

Over-sized shipments will be an additional cost; you will be contacted prior to shipping for approval.

We cannot guarantee transit times for ground and oversize orders.

We are not responsible for weather delays, or in-transit delays or cancellations or other unforeseen problems.

Orders going to a P.O. Box will be sent via FedEx SmartPost. Please note that SmartPost is usually slightly slower than regular Ground, due to the hand-off from FedEx to the USPS.

Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.

In the unlikely event that a part has been placed on back-order or discontinued, we will contact you as quickly as possible.

We do not ship COD orders.

villagefordparts.com ships internationally. villagefordparts.com customers will be responsible for ALL fees in regards to shipping internationally along with ALL associated duty and import fees.

If you are placing an order with a high amount or with an international credit card, please contact us FIRST for assistance on possible alternative payment methods. Call us for these instructions at 1-866-407-0397, or email us at [email protected] .

Return Policy

Village Ford Parts will do our very best to make sure you’re completely happy with your purchase. In the extremely unlikely event that you are dissatisfied with your purchase, please contact us so that we may correct the issue, or discuss your return if necessary.

Here’s our rules for returns. (There’s always rules)

Please understand if your order did NOT include the VIN, there will be no returns or exchanges on ANY of the parts ordered.

Requests for returns must be made within 10 days of receipt of your order. Returns and refunds may only be processed for items purchased from VILLAGE FORD PARTS.com . A copy of the invoice will need to be included with the return. We’re sorry but there will be NO RETURNS or REFUNDS on orders over 30 days.

All cores must be returned in the original Ford packaging.

Returned parts must be able to be resold, in the original factory packaging, in new condition, undamaged and with all manufacturer labels intact. We cannot take back used parts, parts that have been installed, or parts that have been tried to be installed. We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria. All returned parts must be inspected prior to any credit being issued. A credit will be issued when we have received the part and verified that its condition is acceptable. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense.

Shipping and Handling charges are not refundable and the customer is responsible for covering the return shipping.

villagefordparts.com makes every effort to ensure all items in a customer's order are delivered undamaged and in excellent condition. Please make sure to inspect your package upon delivery and notify us immediately about any missing, damaged, or incorrect items. If we are not notified of any problems with your package within 2 business days of delivery, then it is assumed your items arrived in good condition and villagefordparts.com is no longer liable for damaged, missing, or incorrect items. We are not responsible for any installation, installation damage or service costs. The parts and accessories listed in our catalog are new genuine OEM (original equipment manufacturer) items. As our parts are sourced from the manufacturer, strict return procedures are imposed upon us when processing returns.

Refunds will be issued to the priginal method of payment (Credit Card or Paypal account used at the time of purchase).

Core Return Policy

All returns or cores MUST be pre-approved by one of our customer service agents, who will issue an RMA #. All cores must be returned within 45 days and in the original parts package for credit to be issued. Core returns will be refunded once we receive the old part and inspect it.

Core returns MUST be returned in the original packaging, MUST BE FULLY emptied of ALL fluids, and cleaned appropriately for transport. (i.e. NO hazardous or flammable materials, or fluids can remain in or on the core part.)

We will not credit your account if there is ANY leakage at all from your core return.

All core returns will be hand inspected regardless of condition, and must pass this inspection in order for your account to be credited the full amount.

Return Address:
villagefordparts.com

Attn: Returns (RMA # here)

23535 Michigan Ave

Dearborn, MI 48124

Please note: ALL returns MUST be pre-approved by one of our customer service agents. Call us at 1-866-407-0397 to arrange a return or you may e-mail customer service at [email protected]